Protecting acquirers against merchant fraud
Acquirers are under increasing pressure from all sides, to comply with rules and regulations from the card organisations, to protect themselves from fraud and to avoid losses and reputational damage from risky merchants.
Merchants are increasingly targeted by fraudsters. In addition to this, there are collusive and fraudulent merchants and even if these losses do not always financially impact the acquirer, excessive chargeback ratios will lead to fines from the card organisations.
Risks from merchants do not just include fraud. Some merchants, both in terms of industry and behaviour, are at risk of default and bankruptcy.
In addition, card organisations demand compliance with a growing list of security monitoring policies designed to protect the system. Acquirers must comply with these regulations or face serious penalties including fines, expensive audit reviews and licence removal.
Overview
Secana Merchant Monitor provides a real-time mechanism to monitor, investigate and take action against fraudulent merchants and those exposed to fraud.
Secana Merchant Monitor from Experian offers a solution to the challenges of merchant risk, fraud and compliance. It provides a real-time mechanism to monitor, investigate and take action against fraudulent merchants and those who are exposed to fraud, as well as managing compliance and merchant risk. Specifically designed for acquirers, it is compliant with MasterCard and Visa regulations.
A web-based solution that combines expert rule based detection with powerful profiling capabilities; Secana Merchant Monitor highlights anomalies and suspicious transactions for every merchant. It provides transactional surveillance, giving the ability to profile all dimensions of transactions and gain a complete overview of a merchant’s behaviour and operations, highlighting areas of risk.
Merchant Monitor is a complete solution for acquirers, offering high performance technology, wrapped in the comprehensive Secana Community package, which supports organisations in implementing, operating and continually improving a highly effective merchant monitoring solution.