Clients

Enabling billions of customer-focused decisions annually

Working with clients around the world

Experian works closely with Decision Analytics clients in more than 60 countries across diverse industries, including financial services, telecommunications, retail, leasing, automotive, insurance, government agencies and utilities, enabling them to make billions of customer-focused decisions annually. The company collaborates with organisations, associations and trade bodies to further develop data sharing schemes and support new fraud prevention initiatives throughout the world.


Case studies

ABN AMRO »
Improving productivity of collections by more than 70%
Bank of Queensland »
Enabling smarter, more relevant decisions
Barclaycard Spain »
Delivering a managed application processing service for the leading European credit card provider
British Gas »
Recouping around £300 million in 20 years use
Ceská Sporitelna »
Efficient management of delinquent customers
Edeus »
Avoiding mortgage fraud losses by £35 million in the first 6 months
EDF Energy  »
Efficient management of delinquent customers
Euroline »
Detect 80 to 90% of merchant fraud
Express Gifts »
Reducing bad debt to acheive ROI in 12 months for leading mail order business
KBC »
Optimising the performance of the customer portfolio
LV »
Cutting credit card losses by 90% by combating application fraud
Orange »
Combating online application fraud for a global telecommunications provider
Permanent TSB »
Achieving customer management and Basel II compliance for a leading Irish Bank
Renaissance Consumer Finance »
Reducing the leading Russian lender's fraud rate by 20%
Seat Pagine Gialle »
Automating contract renewal for Italy’s number one multimedia directory service
Severn Trent Water »
Increasing collection rates to 98%
TeamBank »
Automating and centralising credit granting for the leading German lender
Vodafone Netherlands »
Delivering fast, reliable registration for leading Dutch mobile provider
Welsh Water »
Debt collection without disconnection

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