
Experian's unique, end-to-end collections and recoveries offering provides a better insight into customers and enables the recovery of more debt, more effectively.
Knowing your customers Correctly identify who to collect from, and make sure operators can find and communicate with them. Understanding your customers Plan collections activities based on an in-depth understanding of the customer.
Targeting your customers Create individual contact and collections strategies for each customer for the most effective activities. Interacting with your customers Execute and automate strategies for the lowest cost and most efficient collections operation.
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Experian is a truly global company, supporting clients in over 65 countries and across a broad range of industry sectors. Some of our client relationships have been in place for over 25 years.
Find out more about clients we have worked with through our case studies.
These are challenging times for financial institutions, in particular the credit market has rapidly changed in the last 18 months: growth has levelled off in mature and emerging markets, and while less credit is being granted, the quality of portfolios has also been deteriorating.
In these changing conditions, there is a need to find alternative ways to run retail credit businesses and to find a new equilibrium in the market. For certain, the credit industry must, and will find appropriate solutions.
© Experian Group 2009